Track Record

We Didn't Start With AI. That's Why Our AI Work Holds Up.

Most AI shops started in 2023. We've been shipping production software since 2010 — distributed systems at scale, enterprise platforms with real users, cloud architecture on AWS. When we build AI systems, they run on infrastructure we actually understand.

AI Systems We’ve Shipped

Built and running in production

Each system exposed operational gaps that textbooks and prototypes don’t reveal. The lessons learned here became the diagnostic methodology we now apply for clients.

2025E-commerce / Retail

Agentic Commerce Platform

Conversational product discovery, comparison, and purchase — running on production AWS infrastructure with MCP protocol integration.

AIMCPRAGAWS

Per-request AI costs without a metering layer bleed margin invisibly

How this informs AI Feature Monetization
2024Real Estate / Legal Tech

AI-Powered Virtual Data Room

AI document analysis for property due diligence — surfacing key clauses, risk flags, and cross-document inconsistencies.

AIRAGDocument AnalysisSecurity

Legal and financial documents break naive RAG chunking — page boundaries, tables, and cross-references need domain-aware retrieval

How this informs RAG Quality Recovery
2024Hospitality / Travel

Conversational AI for Hospitality

Production conversational AI handling hotel bookings over WhatsApp — room availability, pricing, confirmation, and post-booking queries.

AILangChainWhatsAppAgents

Retrieval failures at scale surface problems invisible in staging

How this informs Ship AI This Quarter

From Building to Diagnosing

Every Diagnostic We Run Comes From a Problem We Hit First

01

We built it

The AI systems above aren’t client projects — they’re where we encountered every production AI problem firsthand. Margin bleed with no metering. RAG that broke on real documents. Cost surprises at scale. We didn’t read about these — we debugged them.

02

We confirmed it

When we started talking to other AI companies at a similar trajectory — across forums, communities, and founder conversations — the same patterns kept surfacing. Regardless of revenue or market cap, the operational gaps were identical. That’s when we realized these weren’t our problems. They were the industry’s problems.

03

We can fix it

The client engagements below prove the engineering discipline to actually fix them. Distributed systems processing 80 million products. Platforms serving 200,000 members across 50 languages. When we diagnose your AI system, we’re not guessing at infrastructure — we’ve built it.

Client Platforms at Scale

Delivered for clients since 2010

Enterprise platforms, distributed systems, and production infrastructure — the engineering foundation behind everything we build today.

Enterprise Blueprints

Business Networking

Single global platform replacing 3 legacy systems for the world’s largest business referral network — 200,000+ members across 50+ languages.

30% revenue increase3X reduction in licensing costs200K+ members4-year engagement

Plavaga has taken the initiative of meticulously understanding what we wanted and delivered beyond par.

Prakash Sethuraman, Managing Partner

Taglr

Retail / E-commerce

Distributed product catalog and real-time search across 80 million products with auto-scaling architecture.

80M products indexedReal-time searchAuto-scaling on AWS

Your experience and guidance has been the perfect match for our enthusiasm. Working with you all has been a pleasure.

Nia, Founder

Ugam Solutions

Retail Analytics

Automated dynamic pricing engine for a global retail analytics leader — distributed rules engine processing 50,000 products in under 3 minutes.

50K products in 3 minDistributed rules engine

eMyPA

Sales / CRM

Mobile SaaS with ML-powered contact intelligence — NLP and computer vision to classify business card scans into structured fields like names, addresses, and roles.

NLP + Computer VisionAutomated attribute mapping5+ year engagement

We have been working with Plavaga for over 5 years. They displayed tremendous maturity in understanding the problem we were attempting to solve.

Ravi Shankar, Founder Director

Satmetrix

Enterprise SaaS

Analytics module rebuild for an enterprise Customer Experience Management platform — modern interactive charts with a pattern library that cut new report development from weeks to days.

Report dev time: weeks → daysPattern library framework

Plavaga understood the business requirements and made excellent suggestions for improving the customer experience.

Christina Ravaglia, Senior Director, Product Management

Radisson Blu

Hospitality

Smart IoT lighting solution for a leading hospitality chain — tablet-controlled scenes, cloud monitoring, motion-sensor automation.

Up to 70% power savingsOne-click ambience presets

Cordis

Insurance

Insurance workflow management product for a UAE-based provider — dynamic rules engine with per-tenant custom workflows.

Shortened sales cyclesPer-tenant workflow automation

A leading utilities / public sector company

Utilities / Public Sector

Near real-time IoT smart metering solution for a state-owned power distribution company — GPRS meters, cloud analytics, predictive maintenance, and payment integration.

Real-time consumption monitoringPredictive maintenancePilferage detection

A leading edtech company

EdTech

Architecture consulting for a national-scale computer-based testing platform at IIT JEE and CAT scale — multi-layered cryptographic security and edge-server resilience.

National-scale exam architectureEdge resilience for remote centers

Industries We’ve Operated In

Same production discipline, different domains

Enterprise SaaSRetail & E-commerceHospitalityEdTechInsuranceUtilities & Public SectorSales & CRMBusiness Networking

Client voices

What our clients say after working with us for years

Long-term partnerships built on production delivery, not slide decks.

Plavaga understood the business requirements and made excellent suggestions for improving the customer experience.

Christina Ravaglia

Senior Director of Product Management, Satmetrix

Plavaga has taken the initiative of meticulously understanding what we wanted and delivered beyond par.

Prakash Sethuraman

Managing Partner, Enterprise Blueprints

We have been working with Plavaga for over 5 years. They displayed tremendous maturity in understanding the problem we were attempting to solve.

Ravi Shankar

Founder Director, eMyPA

Your experience and guidance has been the perfect match for our enthusiasm. Working with you all has been a pleasure.

Nia

Founder, Taglr

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